3rd block of webinars with a focus on customer service

How ceramics within the yarn path improve the quality of your yarn

September 01, 2021: 2 – 2:45 p.m. CET

Catering to the ever-greater requirements in terms of yarn quality and production speeds requires specially-designed yarn guides made from new materials. They help optimize the yarn production process. Here, the yarn guide and yarn oiler become two of the most important components coming into contact with the yarn within spinning and texturing machines. Regional Service Sales Director Ingo Scholz and Technical Project Manager Michael Kochanek illuminate how the right selection of the ceramics used here can guarantee superlative yarn quality with maximum production speeds and outstanding durability.

myOerlikon – tailored digital services provide a comprehensive overview

September 13, 2021: 2 – 2:45 p.m. CET

Ingo Scholz, Regional Head of Service Sales at Oerlikon Barmag, and Oerlikon Neumag’s Regional Service Sales Manager Finn-Eric Jordt introduce the myOerlikon service portal and e-commerce platform. With this solution, Oerlikon customers across the globe have access to all machine and sales documents, drawings and operating instructions via the Web-based portal. The team of speakers from both brands will demonstrate how to quickly and easily order spare parts and how e-learning offerings, videos and machine-accompanying information can be accessed.