Retail

2016-07-19

Inditex will enable in store mobile payment

During his presentation at Inditex's shareholders meeting, Pablo Isla, the Group's chairman and chief executive, announced the launch of mobile payment in all of the Group's stores in Spain from September.
This new customer offering will be made available within the online apps of all eight of Inditex's retail brands (Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Uterqüe), as well as via a new Inditex app, InWallet, which shoppers will be able to use to pay for purchases made in any of the Group's stores in Spain. In both instances, the service will enable online and offline receipts, facilitating the elimination of paper receipts.

The new service has been designed to enhance the shopping experience and aims to significantly simplify the purchase and returns process.

Customers can activate the service directly from the online app, adding the payment cards they want to use on the account in a safe and secure way.
The app has been developed entirely in-house by Inditex, as part of the Group's efforts to continually upgrade technology to improve the overall customer experience.

In the same vein, Mr Isla also noted the status of the RFID technology rollout across all Zara stores, which is on track for completion by the end of this year and due to be rolled out in the rest of the Group's brands starting next year.

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