#Spinning

2024-05-30

Trützschler service goes digital

Everybody has felt the pain of digital tech that creates more problems than solutions – but our new service will make sure that won’t happen to you. Digital Start-Up is a special service that helps our customers get maximum value from Trützschler’s digital solutions. From personalized configurations through to analyzing data and optimizing production processes in real time, you can rely on Digital Start-Up to support your yarn production processes.

Trützschler Digital Start-Up © 2024 Trützschler

Entering the virtual space

Every day, technical service experts from Trützschler visit customers around the globe. They travel to Brazil, India, Türkiye, the USA… and now Trützschler. is adding another location to the list: The virtual space. The Trützschler Services team works with cuustomers to make sure they feel the full benefit of its digital solutions for yarn production.

Digital Start-up: A new and exclusive service

Now, all customers that commission a new installation can also access the new service: Digital Start-Up. This comprehensive onboarding program generates quick wins from Day One and will help customers achieve top levels of performance for many years. It offers:

• Guided onboarding for our all-in-one platform My Trützschler including My Mill, Training, Shop and much more.

• On-site training for all machines and services.

• Digital audits that combine online and on-site guidance, training and troubleshooting.

During digital audits, technical experts from Trützschler guide and train each customer’s team based on specific real-time data from our mill monitoring system My Mill. By working closely in this way, customers can get their mill to 100 % performance faster than ever, while also learning how to finetune their unique processes on their own. Online support is always available to help them solve issues quickly and achieve stable yarn quality.

With you everywhere

The My Trützschler platform offers the best way to keep track of all digital solutions. It provides seamless access to the digital Trützschler world, with important insights from digital services including My Mill, Training, Shop and My Wires. The My Identity tool ensures safe access on any device, anywhere – and it saves customers time with single sign-on authentication. The digital Trützschler world is growing all the time. Find out about the latest apps and services on My Trützschler.

• Stay up-to-date, anywhere and all the time.

• Order parts and components online quickly and easily (My Shop).

• Upskill your employees with online training activities (My Training).

• Expert know-how to improve the performance of your Mill (My Mill).